by Col. James Moschgat,
12th Operations Group Commander
May 29, 2011
Introduction by Pastor Sam Ward, Covenant Baptist Church
In researching for a sermon suitable for Memorial Day I came across the following article written by Col. James Moschgat, 12th Operations Group Commander, United States Air Force. I was impressed with what he wrote about William Crawford, the "Ten Lessons," and the resulting change in the relationship between the cadets and Mr. Crawford after his heroism was revealed.
I was also impressed with the fact that behind each lesson are biblical principles that Jesus and the writers of the New Testament had intended to be taught for centuries. All truth is God's truth and men and women with insight can discover that God's lessons comes in many forms—His Word, nature, conscience, and in the lives of other men and women for whom doing the right and honorable thing is important.
After each lesson, I have included the biblical principle taught from the New Testament by Jesus Christ Himself or one of His inspired apostles. Take them to heart. They teach us much how to relate to one another with respect and appreciation.
Also, it teaches us that every person around us has a story. The best stories often go untold because of the humility of the person or because they live and serve in the background of others we deem more important or significant. Hopefully, reading Colonel Moschgat's article will encourage you to take an interest in the people in the background. Also, may the reading of the Scripture I have included with each lesson lend God's authority to practice these lessons with the promise of His blessing if we do.
William "Bill" Crawford certainly was an unimpressive figure, one you could easily overlook during a hectic day at the U.S. Air Force Academy. Mr. Crawford, as most of us referred to him back in the late 1970s, was our squadron janitor.
While we cadets busied ourselves preparing for academic exams, athletic events, Saturday morning parades and room inspections, or never-ending leadership classes, Bill quietly moved about the squadron mopping and buffing floors, emptying trash cans, cleaning toilets, or just tidying up the mess 100 college-age kids can leave in a dormitory.
Sadly, and for many years, few of us gave him much notice, rendering little more than a passing nod or throwing a curt, "G'morning!" in his direction as we hurried off to our daily duties.
Why? Perhaps it was because of the way he did his job-he always kept the squadron area spotlessly clean, even the toilets and showers gleamed. Frankly, he did his job so well, none of us had to notice or get involved. After all, cleaning toilets was his job, not ours.
Maybe it was his physical appearance that made him disappear into the background. Bill didn't move very quickly and, in fact, you could say he even shuffled a bit, as if he suffered from some sort of injury. His gray hair and wrinkled face made him appear ancient to a group of young cadets. And his crooked smile, well, it looked a little funny. Face it, Bill was an old man working in a young person's world. What did he have to offer us on a personal level?
Finally, maybe it was Mr. Crawford's personality that rendered him almost invisible to the young people around him. Bill was shy, almost painfully so. He seldom spoke to a cadet unless they addressed him first, and that didn't happen very often. Our janitor always buried himself in his work, moving about with stooped shoulders, a quiet gait, and an averted gaze. If he noticed the hustle and bustle of cadet life around him, it was hard to tell.
So, for whatever reason, Bill blended into the woodwork and became just another fixture around the squadron. The Academy, one of our nation's premier leadership laboratories, kept us busy from dawn till dusk. And Mr. Crawford...well, he was just a janitor.
That changed one fall Saturday afternoon in 1976. I was reading a book about World War II and the tough Allied ground campaign in Italy, when I stumbled across an incredible story. On Sept. 13, 1943, a Private William Crawford from Colorado, assigned to the 36th Infantry Division, had been involved in some bloody fighting on Hill 424 near Altavilla, Italy.
The words on the page leapt out at me: "in the face of intense and overwhelming hostile fire ... with no regard for personal safety ... on his own initiative, Private Crawford single-handedly attacked fortified enemy positions." It continued, "for conspicuous gallantry and intrepidity at risk of life above and beyond the call of duty, the President of the United States ..."
"Holy cow," I said to my roommate, "you're not going to believe this, but I think our janitor is a Medal of Honor winner." We all knew Mr. Crawford was a WWII Army vet, but that didn't keep my friend from looking at me as if I was some sort of alien being. Nonetheless, we couldn't wait to ask Bill about the story on Monday.
We met Mr. Crawford bright and early Monday and showed him the page in question from the book, anticipation and doubt on our faces. He starred at it for a few silent moments and then quietly uttered something like, "Yep, that's me." Mouths agape, my roommate and I looked at one another, then at the book, and quickly back at our janitor. Almost at once we both stuttered, "Why didn't you ever tell us about it?" He slowly replied after some thought, "That was one day in my life and it happened a long time ago." I guess we were all at a loss for words after that. We had to hurry off to class and Bill, well, he had chores to attend to.
However, after that brief exchange, things were never again the same around our squadron. Word spread like wildfire among the cadets that we had a hero in our midst-Mr. Crawford, our janitor, had won the Medal! Cadets who had once passed by Bill with hardly a glance, now greeted him with a smile and a respectful, "Good morning, Mr. Crawford."
Those who had before left a mess for the "janitor" to clean up started taking it upon themselves to put things in order. Most cadets routinely stopped to talk to Bill throughout the day and we even began inviting him to our formal squadron functions. He'd show up dressed in a conservative dark suit and quietly talk to those who approached him, the only sign of his heroics being a simple blue, star-spangled lapel pin. Almost overnight, Bill went from being a simple fixture in our squadron to one of our teammates.
Mr. Crawford changed too, but you had to look closely to notice the difference. After that fall day in 1976, he seemed to move with more purpose, his shoulders didn't seem to be as stooped, he met our greetings with a direct gaze and a stronger "good morning" in return, and he flashed his crooked smile more often.
The squadron gleamed as always, but everyone now seemed to notice it more. Bill even got to know most of us by our first names, something that didn't happen often at the Academy. While no one ever formally acknowledged the change, I think we became Bill's cadets and his squadron.
As often happens in life, events sweep us away from those in our past. The last time I saw Bill was on graduation day in June 1977. As I walked out of the squadron for the last time, he shook my hand and simply said, "Good luck, young man."
With that, I embarked on a career that has been truly lucky and blessed. Mr. Crawford continued to work at the Academy and eventually retired in his native Colorado where he resides today, one of four Medal of Honor winners living in a small town.
A wise person once said, "It's not life that's important, but those you meet along the way that make the difference." Bill was one who made a difference for me. While I haven't seen Mr. Crawford in over twenty years, he'd probably be surprised to know I think of him often. Bill Crawford, our janitor, taught me many valuable, unforgettable leadership lessons. Here are ten I'd like to share with you.
Lesson # 1: Be Cautious of Labels.
Labels you place on people may define your relationship to them and bound their potential. Sadly, and for a long time, we labeled Bill as just a janitor, but he was so much more.
Biblical Principle
(Mark 10:42-45 NIV) Jesus called them together and said, "You know that those who are regarded as rulers of the Gentiles lord it over them, and their high officials exercise authority over them. {43} Not so with you. Instead, whoever wants to become great among you must be your servant, {44} and whoever wants to be first must be slave of all. {45} For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."
Lesson # 2: Everyone Deserves Respect.
Because we hung the "janitor" label on Mr. Crawford, we often wrongly treated him with less respect than others around us. He deserved much more, and not just because he was a Medal of Honor winner. Bill deserved respect because he was a janitor, walked among us, and was a part of our team.
Biblical Principle
(James 2:1-5 NIV) My brothers, as believers in our glorious Lord Jesus Christ, don't show favoritism. {2} Suppose a man comes into your meeting wearing a gold ring and fine clothes, and a poor man in shabby clothes also comes in. {3} If you show special attention to the man wearing fine clothes and say, "Here's a good seat for you," but say to the poor man, "You stand there" or "Sit on the floor by my feet," {4} have you not discriminated among yourselves and become judges with evil thoughts? {5} Listen, my dear brothers: Has not God chosen those who are poor in the eyes of the world to be rich in faith and to inherit the kingdom he promised those who love him?
(Rom 12:16 NIV) Live in harmony with one another. Do not be proud, but be willing to associate with people of low position. Do not be conceited.
Lesson # 3: Courtesy Makes a Difference.
Be courteous to all around you, regardless of rank or position. Military customs, as well as common courtesies, help bond a team. When our daily words to Mr. Crawford turned from perfunctory "hellos" to heartfelt greetings, his demeanor and personality outwardly changed. It made a difference for all of us.
Biblical Principle
(Rom 12:3-5 NIV) For by the grace given me I say to every one of you: Do not think of yourself more highly than you ought, but rather think of yourself with sober judgment, in accordance with the measure of faith God has given you. {4} Just as each of us has one body with many members, and these members do not all have the same function, {5} so in Christ we who are many form one body, and each member belongs to all the others.
Lesson # 4: Take Time to Know Your People.
Life in the military is hectic, but that's no excuse for not knowing the people you work for and with. For years a hero walked among us at the Academy and we never knew it. Who are the heroes that walk in your midst?
Biblical Principle
(Heb 13:1-2 NIV) Keep on loving each other as brothers. {2} Do not forget to entertain strangers, for by so doing some people have entertained angels without knowing it.
Lesson # 5: Anyone Can Be a Hero.
Mr. Crawford certainly didn't fit anyone's standard definition of a hero. Moreover, he was just a private on the day he won his Medal. Don't sell your people short, for any one of them may be the hero who rises to the occasion when duty calls. On the other hand, it's easy to turn to your proven performers when the chips are down, but don't ignore the rest of the team. Today's rookie could and should be tomorrow's superstar.
Biblical Principle
(Acts 4:13 NIV) When they saw the courage of Peter and John and realized that they were unschooled, ordinary men, they were astonished and they took note that these men had been with Jesus.
Lesson # 6: Leaders Should Be Humble.
Most modern day heroes and some leaders are anything but humble, especially if you calibrate your "hero meter" on today's athletic fields. End zone celebrations and self-aggrandizement are what we've come to expect from sports greats. Not Mr. Crawford-he was too busy working to celebrate his past heroics. Leaders would be well-served to do the same.
Biblical Principle
(Mat 23:11-12 NIV) The greatest among you will be your servant. {12} For whoever exalts himself will be humbled, and whoever humbles himself will be exalted.
(Phil 2:3-8 NIV) Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. {4} Each of you should look not only to your own interests, but also to the interests of others. {5} Your attitude should be the same as that of Christ Jesus: {6} Who, being in very nature God, did not consider equality with God something to be grasped, {7} but made himself nothing, taking the very nature of a servant, being made in human likeness. {8} And being found in appearance as a man, he humbled himself and became obedient to death-- even death on a cross!
Lesson # 7: Life Won't Always Hand You What You Think You Deserve.
We in the military work hard and . . . we deserve recognition, right? However, sometimes you just have to persevere, even when accolades don't come your way. Don't pursue glory; pursue excellence. Private Bill Crawford didn't pursue glory; he did his duty and then swept floors for a living.
Biblical Principle
(1 Th 2:5-8 NIV) You know we never used flattery, nor did we put on a mask to cover up greed--God is our witness. {6} We were not looking for praise from men, not from you or anyone else. As apostles of Christ we could have been a burden to you, {7} but we were gentle among you, like a mother caring for her little children. {8} We loved you so much that we were delighted to share with you not only the gospel of God but our lives as well, because you had become so dear to us.
Lesson # 8: No Job is Beneath a Leader.
If Bill Crawford, a Medal of Honor winner, could clean latrines and smile, is there a job beneath your dignity? Think about it.
Biblical Principle
(John 13:13-15 NIV) "You call me 'Teacher' and 'Lord,' and rightly so, for that is what I am. {14} Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. {15} I have set you an example that you should do as I have done for you."
Lesson # 9: Pursue Excellence.
No matter what task life hands you, do it well. Dr. Martin Luther King said, "If life makes you a street sweeper, be the best street sweeper you can be." Mr. Crawford modeled that philosophy and helped make our dormitory area a home.
Biblical Principle
(Col 3:23-24 NIV) Whatever you do, work at it with all your heart, as working for the Lord, not for men, {24} since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.
Lesson # 10: Life is a Leadership Laboratory.
All too often we look to some school or . . . class to teach us about leadership when, in fact, life is a leadership laboratory. Those you meet every day will teach you enduring lessons if you just take time to stop, look and listen. One of the people I remember most is Mr. Bill Crawford and the lessons he unknowingly taught. Don't miss your opportunity to learn.
Biblical Principle
(James 5:10-11 NIV) Brothers, as an example of patience in the face of suffering, take the prophets who spoke in the name of the Lord. {11} As you know, we consider blessed those who have persevered. You have heard of Job's perseverance and have seen what the Lord finally brought about. The Lord is full of compassion and mercy.
Bill Crawford was a janitor. However, he was also a teacher, friend, role model and one great American hero. Thanks, Mr. Crawford, for some valuable leadership lessons.
-- Col. James Moschgat, 12th Operations Group Commander